TERMS

OF

SERVICE

*

TERMS OF SERVICE *

Welcome to MessyCravings! By placing an order through our website, you agree to the following terms and conditions. Please read them carefully before purchasing.

1. Orders & Customization

  • All orders must be placed at least 3 days in advance unless stated otherwise.

  • Custom cakes and desserts require detailed specifications at the time of ordering. Once confirmed, changes may not be guaranteed.

  • We reserve the right to decline any orders that cannot be fulfilled due to scheduling, availability, or creative limitations.

2. Payment & Deposits

  • Full payment or a 50% non-refundable deposit is required to secure your order.

  • Remaining balances must be paid no later than the day of your pickup date.

  • We accept payments via [credit/debit card, PayPal, Venmo, Apple Cash, Cashapp, or ZELLE.].

3. Cancellations & Refunds

  • Cancellations made 2 days before the event will receive a partial refund (minus the deposit).

  • No refunds will be issued for cancellations made after this window.

  • In rare cases where we must cancel an order (due to emergencies, illness, etc.), you will receive a full refund.

4. Delivery & Pickup

  • We don’t currently offer delivery, only pickup is available.

  • We are not responsible for damages once an order has been successfully picked up.

  • Please ensure someone is available to receive your order at the agreed time.

5. Allergies & Dietary Restrictions

  • Our products are made in a kitchen that handles common allergens such as dairy, gluten, eggs, soy, and nuts.

  • While we offer some allergy-friendly options, we cannot guarantee zero cross-contamination.

6. Design & Creative Control

  • We strive to match inspiration photos, but all designs are subject to slight artistic variation.

  • By placing an order, you agree to allow MessyCravings creative interpretation and execution.

7. Photography & Promotion

  • We reserve the right to photograph your order and use the images for marketing or social media unless requested otherwise.

8. Contact

If you have questions, reach out to us at:

  • Email: messycravingsbakery@gmail.com

  • Phone: 678-764-1141

  • Instagram: @messycravings

By confirming your order with MessyCravings, you acknowledge that you have read, understood, and agreed to these Terms of Service.

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