
TERMS
OF
SERVICE
*
TERMS OF SERVICE *
Welcome to MessyCravings! By placing an order through our website, you agree to the following terms and conditions. Please read them carefully before purchasing.
1. Orders & Customization
All orders must be placed at least 3 days in advance unless stated otherwise.
Custom cakes and desserts require detailed specifications at the time of ordering. Once confirmed, changes may not be guaranteed.
We reserve the right to decline any orders that cannot be fulfilled due to scheduling, availability, or creative limitations.
2. Payment & Deposits
Full payment or a 50% non-refundable deposit is required to secure your order.
Remaining balances must be paid no later than the day of your pickup date.
We accept payments via [credit/debit card, PayPal, Venmo, Apple Cash, Cashapp, or ZELLE.].
3. Cancellations & Refunds
Cancellations made 2 days before the event will receive a partial refund (minus the deposit).
No refunds will be issued for cancellations made after this window.
In rare cases where we must cancel an order (due to emergencies, illness, etc.), you will receive a full refund.
4. Delivery & Pickup
We don’t currently offer delivery, only pickup is available.
We are not responsible for damages once an order has been successfully picked up.
Please ensure someone is available to receive your order at the agreed time.
5. Allergies & Dietary Restrictions
Our products are made in a kitchen that handles common allergens such as dairy, gluten, eggs, soy, and nuts.
While we offer some allergy-friendly options, we cannot guarantee zero cross-contamination.
6. Design & Creative Control
We strive to match inspiration photos, but all designs are subject to slight artistic variation.
By placing an order, you agree to allow MessyCravings creative interpretation and execution.
7. Photography & Promotion
We reserve the right to photograph your order and use the images for marketing or social media unless requested otherwise.
8. Contact
If you have questions, reach out to us at:
Email: messycravingsbakery@gmail.com
Phone: 678-764-1141
Instagram: @messycravings
By confirming your order with MessyCravings, you acknowledge that you have read, understood, and agreed to these Terms of Service.